Thursday, August 26, 2010

Communicating Up, Down and Across the Organization

I have been preaching that you have to stay close to your CEO, communicate daily with him/her as well as have daily meetings. I am sure I do not need to tell you that it is equally important that you are able to communicate across the organization to be effective.

If you are a good communicator you should be able to portray a high level of self-confidence, self-concept, and project a positive external image to the managers you support up, down, and across the organization. There are ways to do this and the best way is to make sure you have established  trust and credibility. If you have these two(2) key elements you will have stronger working relationships with those that you support. These key elements are the foundation of your level of effectiveness in your organization.

If you have these two(2) building blocks you then need to make sure you are an effective influencer,that you provide a clear and direct image and knowledge base. You need to make sure you have targeted your audience and built a message that is clear and concise that people understand and not mistake or feel it is HR speak. If you can do this you will reap beneficial results for your project/program/initiative or whatever. This will also flow though to your subordinates.

I hope that this short message on communication is helpful especially to the mid-level HR manager, director. For those at the top, the CHRO, CPO you should already know this.

Monday, August 16, 2010

Top 10 Strategies for Combating Employee Stress

Workplace stress is a bigger problem than it used to be, and employers have good reason to be more concerned about it than in the past, says Barry Hall, principal at Buck Consultants.


Eighty-two percent of participants in a recent survey reported that their organization’s healthcare costs are significantly or moderately impacted by worker stress. In addition, respondents said they have seen a significant or moderate impact on absenteeism (79%) and on workplace safety (77%), according to the survey by Buck Consultants (www.buckconsultants.com), a Xerox Company.


Proactive Approach


Worker stress levels have increased within the past few years as a result of economy-related factors, such as layoffs, greater workloads, the need for some employees to work second jobs to make ends meet, and lower household incomes due to family members’ lost wages, Hall explains.
 
In response, many employers are taking steps to help their employees manage stress. In fact, Buck Consultants found that 66% of participants in its “Stress in the Workplace” survey have implemented four or more programs aimed at reducing stress, and 22% have at least eight programs in place.
 
According to the survey, the top 10 strategies being used by employers to address stress are:
 
1.An employee assistance program (78%)
2.Flexible work schedules (63%)
3.Work/life balance support programs (46%)
4.Leadership training on worker stress (45%)
5.Online healthy lifestyle programs (45%)
6.Onsite fitness centers (43%)
7.Physical activity programs (38%)
8.Stress awareness campaigns (35%)
9.Financial management classes (30%)
10.Personal health/lifestyle management coaching (29%)


Although offering an onsite fitness center requires a substantial investment, Hall notes that other strategies are not necessarily expensive, such as incorporating more flexibility into work scheduling and promoting underutilized employee assistance programs that the company is already paying for.


Significant ROI


Implementing stress management programs makes good business sense because the return on investment (ROI) is high. “It is a business issue for employers,” Hall says.


Employers that help employees manage stress tend to experience greater employee productivity, higher morale, lower absenteeism, reduced healthcare costs, lower turnover, fewer accidents, and lower workers’ compensation costs, reports Hall.


“Employers increasingly realize they must address the rising tide of employee stress and not just to improve employees’ well-being,” says Hall. “Those who ignore stress will take a hit to their bottom line in higher costs and lower productivity.”


Acknowledge Stress


He says employers should not be “afraid” to acknowledge and address workplace stress. “I think there is still a lot of hesitancy to address it or to bring it up [with employees]. A lot of employers realize that they are a key contributor to it.”


Even if your employees have relatively stress-free jobs, they might still be dealing with stress caused by factors outside of work, he points out.


Although there is no “magic” number of stress management programs to implement, Hall encourages employers to use as many effective programs as possible, because a program or resource “that works for one employee might not work for another.”


What is your company doing to address this issue. Your comments are welcomed.

a reprint from BLR

Long-Term Planning Review

A lot has been said over the years about strategy, and I mean stategy that ties to business objectives and business strategy but not enough has been said about long-term planning.

Long-term planning is essential for a business to maintain their niche or competitive standing. However, as we look at how the economy has impacted our businesses over the past 2 years we have potential lost sight of the long-term and focused on the short-term. Well, short-term is important as we adjust to market conditions but if we do not constantly plan for the future we a business will nor survive.

I maintain that as you develop strategy of the year you need to also look to the future, making sure you have placed enough budgetary emphasis on R&D, product development, and product launches to maintain your competitive advantage.

Have you focused on long-term planning? Please email me your thoughts on this important subject to wgstevens2@gmail.com