I would guess based on the report that you will see an increase from 2011 to 2012 as well and my projection is 9.0%. So what will you need to do in the meantime you ask?
- check on your employee engagement
- do a internal survey to really get the pulse of the population
- invest in training and development
- don't over engineer your performance management system. Make it simple and employee friendly
- review your spot bonus and incentive awards programs
- make sure you are challenging your Millennials and Gen Y population
- make employee more visible and connected to the business
I hope these ideas and your current practices get a fresh review and since it is close to 2013 budget time make sure you plan for these and other employee programs that engage your talent pool.