Monday, January 16, 2012

Peopleclick Authoria – A Perfect Merger or Act of Desperation?

Today, Authoria announce the merger with Peopleclick to create Peopleclick Authoria.  Bedford Funding, the private equity firm that owns Authoria is spending $100 million to acquire and merge the companies.  I’d love to say I had my crystal ball out when we recorded the Bill Kutik Radio Show a few weeks ago and predicted further market consolidation but this wasn’t one of the acquisitions I would have predicted.  Nonetheless, I do believe it is an early indication of what we can expect in 2010 – market consolidation.
The Good News
On paper, the merger makes sense.  It now puts Peopleclick Authoria as the #3 vendor in terms of market share (with Taleo #1 and SuccessFactors #2).  It also brings together one of the deepest talent acquisition vendors (Peopleclick) with one of the most robust talent management vendors (Authoria).  Although Authoria can claim talent acquisition capabilities today (via the acquisition of Hire.com), they are primarily limited to salaried recruiting only.  With Peopleclick, they now add hourly and contingent recruiting, onboarding, EEO/compliance solutions, candidate relationship management (CRM), and vendor management capabilities.  Peopleclick also give Authoria global presence which they really didn’t have previously.   As I recently noted, Peopleclick was newly recognized on the Gartner e-Recruitment Magic Quadrant, a significant accomplishment for the company.
From a pure financial perspective, assuming Peopleclick is a profitable, $60m revenue company, the $100m investment appears to be money well-spent.  Considering Taleo paid $128 million, or a 2.8x multiple of revenue, for Vurv 2 years ago (yes…I understand the market was much different 2 years ago), a 1.6x multiple for Peopleclick makes great financial sense. 
Lastly, Charles Jones, Managing Partner for Bedford Funding, and now Chairman and CEO of the combined company, has a strong track record for acquiring and merging companies.  If you really think about it, Peopleclick Authoria is the merger of 9 companies (6 with Peopleclick and 3 with Authoria) with a total investment over $130 million in venture investment.
The Bad News
The merger of Peopleclick and Authoria appears to be primarily a financially-driven merger.  Private equity firms like Bedford Funding focus on finding undervalued companies, putting in place some operational and financial discipline, and reselling those companies or assets at a premium.
Although they are now have arguably some of the deepest best of breed solutions for talent acquisition and talent management, the two products couldn’t be more different.   Most of Authoria’s products have recently been re-platforming their solution with a J2EE-based architecture (Authoria Communications has yet to be migrated to the new platform).  Authoria 10x, the new platform, has a streamlined and intuitive user experience. 
Conversely, Peopleclick is built on a .NET architecture and the discrete products have gone through varied levels of “modernization”.   Peopleclick’s usability, although intuitive, are process-driven and require significant user interaction.  Over the past few years, Peopleclick has some useful innovations including contact management, onboarding, interview scheduling and social network integration.  The core recruiting management engine though is still dependent on the deliberate complex that still overwhelms most recruiter or user.  What all of this means for either company’s customers is that Peopleclick products and Authoria products look different, act different, deploy different and demand a completely different user experience.  It also mean the distinct architectures will have integration challenges and longer-term cost implications.
No doubt the companies have very complimentary functionality and Peopleclick Authoria will get into many short-lists due to their “RFP-ready” capabilities (“RFP-ready” meaning they can now checkbox the capabilities listed in most generic RFPs out there).  The question, though, is will the depth of capabilities meet the needs of today’s buyer that demands a simplified and unified experience across all talent processes.  The combined Peopleclick Authoria is a technology stew.  Although both product lines are designed with multi-tenancy in mind, I would consider both vendors to be more hosted providers than true SaaS vendors.  Peopleclick Authoria will need to support many product lines, and many versions of those product lines, deployed uniquely across many customers.  Peopleclick Authoria will be challenged to economically support new innovation and deep customer support for all combined products!  The company has yet to share how they intent to integrate the product lines but considering it has taken Authoria 3+ years to re-platform their solutions, it would be a safe bet to assume the products will remain independent on their separate technology stacks and integration will be at the surface only.  While many other vendors will be focused on deepening the unification of their modules, building capability to support emerging “blended” talent management capability such as talent mobility and planning, and innovating in new areas such as social collaboration, Peopleclick Authoria will be focused on the often painful process of blending two companies and the unique complexities of their underlying technology. 
Authoria is getting a great customer base and an annuity stream that I’m sure became very attractive to Bedford (and as was similar with Sumtotal’s private equity buyers).  But with the talent management market continuing to be a replacement market and talent management buyers become increasingly demanding and cost-conscious, it will be no small task to successful managing the combined Peopleclick Authoria.
Will Peopleclick Authoria be good for customers?  Please share your thoughts and comments.