As the economic realities around us get harsher, the need for emotionally and socially intelligent leaders grows more intense. Not managers who can dish out pats on the back, blanket reassurances and wishful thinking. The leaders who will see their organizations through will do it by recognizing others' needs, building relationships and generating extra effort. Forget soft skills. This is the tough stuff with which trust is earned and maintained.
EI defines the difference between a great leader and an average one. The ability to inspire a team, tune in to others' values and motivations and model high standards are the hallmarks of outstanding leaders. And these abilities are grounded in a level of self-awareness that gives great leaders the stamina to maintain trust through challenging circumstances.
Do you determine your CEOs and key stakeholders? Check blog post dated 5/6/09.
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