I went to an evening gathering of former employees who had been laid off last week and much to my surprise they were happy with the packages they received but very unhappy with the way HR delivered them. Of the eight(8) people who where there eight(8) said their package data was incorrect and they had to go back to HR to show them that the numbers were wrong. Wrong vacation numbers, wrong severance calculations, wrong address etc, etc.
Is this any way to deliver a final message to employees. It is bad enough with the stress of losing a job but to add this on top of it takes the cake. I am surprised that the information in the packages are not fully reviewed for correctness prior to delivery. Just think how this last action by a company can really turn allies (even if you are laid off) into a bad press adversaries.
One thing I did prior to any delivery was to triple check all the information to make sure it was correct and the numbers added up. I only blew it one time in 2006 and that was one time too many.
Check out the data prior to delivery - do you get it yet?
No comments:
Post a Comment